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Wi-Fi fees too high

BT’s new international travel vouchers for business Wi-Fi users are proof that despite moves by the European Union, roaming fees continue to be exorbitantly high (BT offers Wi-Fi travel vouchers, 5 November).

While these vouchers will help reduce the roaming fees businesses pay each month by enabling them to make cheap voice over IP phone calls abroad, they do not go far enough. 

Vouchers for Wi-Fi services can be an expensive option for many businesses. They can also be a wasteful option, as they are an ad-hoc payment method and in many cases are only valid for a relatively short time, meaning that unused minutes are unnecessarily lost.

Unlimited Wi-Fi access subscription models are now emerging and enable organisations to manage employee usage much more effectively and provide greater cost control.

Staying on top of communications expenses can be a nightmare for many businesses, particularly if employees are regularly travelling abroad.

If business Wi-Fi access is going to take off, it still needs to be more flexible and cost-effective if users and organisations are truly going to benefit.

Gavin Dresselhuis, Trustive

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